Moving in/out

What support do you require?
Request a special reading

Request a special reading if tenants are moving in/out of your property.
Please note that there is a fee that covers the reading, final invoice and account changes. We may need to contact you about this special reading. View charges.
Provide meter reading
Account details
Watercare account number*
You can find it in the top right hand corner of your water bill.
Property address*
Your details
Your name*

First NameLast Name
Contact number*

Area CodePhone Number
Email*
example@example.co.nz
Relationship to the property*

Tenant or LesseeBusiness ownerProperty ownerProperty manager
Meter reading details
Meter number *
Meter reading*
Date & time of reading*

DayMonthYear

Hour MinutesAM/PM Option
Please upload photo showing meter read*

Max file size: 10MB
Cancelof
Required reading date*

DayMonthYear
6 working days minimum in advance, 3 months maximum.
If the reading you provide is significantly different (greater than 8 kL), we'll provide you with a new invoice. If it is not, we will update your meter reading to your account records.
Please verify that you are human*
Should be Empty:

Request a special reading