Moving in/out

What support do you require?
Request a special reading

Request a special reading if tenants are moving in/out of your property.
Please note that there is a fee that covers the reading, final invoice and account changes. View charges

Your meter must be accessible to our team. Find out more about your meter and why we need access here.
Provide meter reading
Account details
Watercare account number*
You can find it in the top right hand corner of your water bill.
Property address*
Your details
Your name*

First NameLast Name
Contact number*

Area CodePhone Number
Email*
example@example.co.nz
Tenant or LesseeBusiness ownerProperty ownerProperty manager
Meter reading details
Meter number *
Meter reading*
Date & time of reading*

DayMonthYear

Hour MinutesAM/PM Option
Please upload photo showing meter read*

Max file size: 10MB
Cancelof
Required reading date*

DayMonthYear
6 working days minimum in advance, 3 months maximum.
If the reading you provide is significantly different (greater than 8 kL), we'll provide you with a new invoice. If it is not, we will update your meter reading to your account records.
Please verify that you are human*
Should be Empty:

Request a special reading