Annual wastewater charge opt-in/opt-out

Important: The 2024/2025 opt-in period has closed. Applications received between 1/07/2024 - 30/06/2025 will be for the 2025/2026 period.

Please note:
You can opt in until 5pm on 17 June. The opt in period runs from 1 July to 30 June each financial year.
Once you have opted in, this will roll over each year. You don’t need to contact us unless you wish to opt out or are selling your property.

Annual wastewater charge requirements*

Opt-in to pay the fixed wastewater charge once a year.Opt-out to stop paying the fixed wastewater charge annually and begin paying monthly.

Would this apply to one or multiple property?*

One property onlyMultiple properties

Watercare account number

You can find it in the top right hand corner of your water bill.

Property address*

Name:*

First NameLast Name

Contact number*

Area CodePhone Number

Email*

example@example.co.nz

Relationship to the property

Important: Please only add new properties that you haven't signed up yet.

We've made it easier for you to make bulk changes. Please download the excel file, complete it and re-attach it on this form.

File Upload*

Max file size: 10MB

Terms and Conditions*

Each month, direct debit payments cover the full amount of the bill. If you or your tenants are paying via direct debit, you will need to discuss payment of the July/August bill. This bill will be higher than usual as it will include the annual lump sum payment for fixed charges. For more information please visit our website to see how we calculate our charges.

The landlord is still ultimately responsible for ensuring that the water account is paid as our supply contract is with the property owner – see the customer contract. Recovery of any unpaid usage is between the landlord and the tenant and depends on the conditions of the tenancy agreement in place. See also the government site Tenancy Services: Water and wastewater charges

Terms & Conditions*

Please verify that you are human*

Your Watercare account details